F99 bet Privacy Policy

Your personal information is extremely important to us. Read this policy to learn how we collect, use, and protect your data.

Last Updated: January 2025
Encrypted Data Protection Your Data Is Never Sold to Third Parties User Consent Always Comes First SSL Secure Connection Transparent Data Policy Secured for Mobile Users Applicable to the Bangladesh Market Encrypted Data Protection Your Data Is Never Sold to Third Parties User Consent Always Comes First SSL Secure Connection Transparent Data Policy Secured for Mobile Users Applicable to the Bangladesh Market

What Data We Collect and Why

Personal Identity Information

When you open an account at f99 bet, we collect your name, date of birth, email address, and mobile number. This information is used solely to verify your account and ensure secure transactions. We never sell your personal information to any third-party advertisers. We are committed to complying with data protection regulations applicable in Bangladesh. We always obtain clear consent before collecting your information. A copy of your national ID card may also be requested for identity verification, which is stored solely for security purposes.

Financial & Transaction Data

We collect payment-related information to process deposits and withdrawals, such as transaction references from bKash, Nagad, or Rocket. This information is used solely for financial auditing and fraud prevention. Full card or wallet numbers are never stored in our payment gateway. All financial data is secured through SSL encryption. Transaction history is only accessible from your account dashboard. If any suspicious activity is detected, we will alert you immediately.

Usage & Activity Data

We automatically collect usage data such as which games you play, how long you spend on the site, and which device you use. This information helps us improve the quality of our platform and deliver a personalized experience. Cookie and session data are deleted when the browser is closed or expire after a set period. You can disable cookies in your browser settings, though some features may not work as a result. With mobile users in Bangladesh in mind, we keep data collection to a minimum. Analytics data is never directly linked to your identity.

Location & Device Information

We use your IP address and general location data to ensure the service is operating in the correct market. This is also essential for fraud prevention and account security. We do not collect GPS or precise location data — only network-based approximate location is used. Device type and operating system information is used solely to provide technical support. This information is not shared with third parties. This data, stored in security logs, is deleted after a maximum of 90 days.

Your Rights Regarding Data Protection

F99 bet believes every user should have complete control over their own data. You can contact our support team at any time to view, correct, or delete your stored information. Upon receiving an account deletion request, we take the necessary steps to delete all personal data within 30 business days, except where required by law. Our data retention period is limited, and data is never used beyond its intended purpose. If any changes are made to the privacy policy, we will notify you in advance via email or platform notification. For assistance, email: [email protected]

Right to Access Your Data

Request Access to Your Stored Data at Any Time

Right to Rectification

Let Us Know If You Need to Correct Any Information

Right to Erasure

Request Account Deletion at Any Time

Right to Object

Opt Out of Marketing Communications at Any Time

Detailed Policy on Data Sharing & Protection

F99 bet does not sell your personal information to advertisers or data brokers under any circumstances. We work with a number of trusted technology partners to operate our services, such as payment processors and cloud storage providers. These partners only have access to the data necessary for their specific function and are bound by our privacy agreements. Data may be disclosed when legally required — for example, in response to a court order or government investigation — but in such cases we will make every effort to notify you in advance. In the event of a company merger or acquisition, new policies will be followed to protect user data. We are never in favor of sharing your information unnecessarily.

All data stored on our servers is protected by AES-256 encryption. Physical access to our data centers is strictly controlled and limited to authorized personnel only. Regular security audits and penetration testing are conducted to quickly identify any vulnerabilities. In the event of a data breach, we will notify affected users within 72 hours. Staff receive regular training on data protection. Backup data is stored with the same level of security and is tested on a regular basis.

We use cookies that are necessary to keep our website functioning properly, such as login sessions and language preferences. Analytical cookies collect anonymous data about user behavior to help improve our services. We do not use any cross-site tracking cookies that follow you across other websites. When you visit the site for the first time, a cookie consent banner is displayed where you can grant or decline permission according to your preference. No cookies beyond the essential ones are activated without your consent. You can also delete cookies at any time through your browser settings.

If you have any questions or complaints about our privacy policy, our support team is always ready to help. Contact us by email at [email protected] — we aim to respond within 48 hours. Requests for data deletion, correction, or export can be sent to the same email address. Once your identity has been verified, we will begin processing your request. We are committed to protecting the rights of users in Bangladesh, and all communications are handled with confidentiality. If any future changes are made to this policy, the update date at the top of the page will be revised accordingly.

Your Data, Your Control

F99 bet always believes in transparency and trustworthiness. If you have any questions, visit our FAQ section or log in directly and manage your information from your account settings.

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